Many of our products are now available to Buy with Prime!


To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and order associated email address or phone number in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • See full return policies here "Returns and Refund Policies" https://ishdeena.com/pages/refund-policy

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging with all packing materials 

Free gifts or promotional items (BOGO Offers) all should be returned together. Clearance items are not returnable!

Are there any charges for return?

  • Free return prepaid shipping label will be provided by IshDeena shop, for unused items returned within 30 days.
  • A flat $5.50 fee will be applied per return for the return processing  
  • We will pay for standard outgoing and return shipping charges. Premium shipping charges paid will not be refunded. Premium shipping is like next day, 2 days, or expedited shipping. 
  • Restocking fee or partial refund will be applied for items used or not returned with original packing. 

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
  • See full return policies here "Returns and Refund Policies" https://ishdeena.com/pages/refund-policy
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