International Shipping Requirements

We SHIP to Canada and UK

IshDeena provides a variety of shipping options. We use DHL, UPS, USPS International, and FedEx. 

Customs, Duties, and Taxes

When ordering from, you're responsible for assuring that the product can be lawfully imported to the destination country.

Recipients of international shipments may be subject to import taxes, fees and customs duties (hereafter, "import fees"), levied by the customs office of your shipping destination. Import fees vary according to the customs regulations of the destination country. Components that play a role in import fee calculations are (among others):

  • Product category and price
  • Shipping costs and package weight
  • Customs clearance channel
  • Import taxes based on custom duty amounts

Customs policies vary widely and some countries do not charge import fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.

Import Regulations

The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.


All orders are processed in 1-2 business days and will arrive within 3-10 business days after shipping. An email with tracking information will be sent once your order is shipped, or you can Log In to your account to check the status of your order.

Express shipping can be purchased too. Express orders will arrive within 3-5 business days of being shipped.


15 Days Returns and Refunds

International buyers will have to pay for the Outbound and Return Shipment. Returns are accepted within 15 days of delivery. You can return your purchase for any reason. The returned items must be unused and with all parts and packing materials. Read here the full return and refund policies. 

Click here to start a return online and get a prepaid return shipping label.  We will deduct a $7.95 return shipping fee from your refund if you request a refund to your original form of payment. The return shipping fee will be waived if you choose to exchange your item. A 15% restocking fee will be applied to all returned products.  






Our shipping time frames depend on your location and vary depending on the selected shipping method. All orders are processed within 1-2 business days. We aim to deliver all orders within 3-8 business days.